Frequently Asked Questions

You can purchase your products right here at our online store, or by visiting one of our stockists. If your order is outside of Europe and the United Kingdom, please visit The Dharma Door.

This is optional for online retail customers. By creating an account, you will be able to check out faster; save multiple shipping addresses; access your order history; and track new orders. You will also be given the opportunity to create an account after you make your initial purchase - all you need to do is add a password.

We offer Pre-Order because our shipments sell out quickly, and this helps our customers to avoid missing out on items they've been coveting. Pre-Order means the item is currently out of stock and is under production or being shipped to our warehouse. You will find the date when the item is due below the PRE-ORDER button. Please feel free to email us on hello@thedharmadooreu.com for more information.

All items are sold on a first-come, first-served basis and are in stock unless you see an 'Pre-Order' message in the product description. Because of the nature of our work, we regularly make such items available on pre-order. Please be aware that even if an item is in your shopping bag, it can still be bought by another customer until you have completed your order.

We accept credit card payments (Visa, Mastercard) and Paypal for online retail orders. For more about payment of wholesale orders, please email us.

All credit card transactions are processed using the Shopify gateway, who use industry leading technology to keep your information safe and secure.

Your privacy is important to us. All personal details provided will remain with thedharmadoor.com.au and we will not, under any circumstances, be distributed to third parties. Your details will be kept on a private database for The Dharma Door’s use only. For more information, please read our Privacy Policy.

Yes. Your details can be updated by signing into your account via the website.